We provide LTL, TL, Expedited RockSolid®, Intermodal & Rail, Dedicated Fleet, and Logistics (warehousing, cross-dock, fulfillment). See Services for overviews and CTAs.

Nationwide U.S. coverage with cross-border options via our partner network. Share origin/destination ZIPs and we’ll confirm service, transit, and any regional cutoffs.

Send the basics and we’ll guide you: origin & destination, pieces/skids, weight, dimensions (L×W×H), commodity, NMFC if available, and any accessorials (liftgate, residential, appointment, hazmat). Use Contact Us.

Yes—just declare it up front so we can plan equipment and appointment windows. These may add accessorial charges.

• Origin & destination ZIPs (or city/state)
• Pieces/skids, total weight, exact dimensions (L×W×H)
• Commodity description; NMFC/class if available
• Accessorials (liftgate, inside, limited access, appointments, hazmat)
• Target pickup/delivery window

Accurate dims/weight prevent re-rates and delays.

We rate based on class, weight, and cube. Low-density freight can price by dimensional weight. Provide precise dimensions for the most accurate rate.

Quote validity varies by lane and market conditions. We’ll show the expiration date on your quote; book before that date to secure the rate.

Accessorials are added to the base rate when required or requested (e.g., liftgate, inside, appointment, residential, limited access, hazmat). We include them on your quote if you declare them.

Yes—share the stop sequence, addresses, and pieces per stop. We’ll quote the run including dwell allowances where applicable.

Locations with constraints (schools, churches, storage units, construction sites, trade shows, military bases) that require extra time/equipment to service.

Yes. Request liftgate for locations without a dock/forklift. Note weight limits per piece; oversized or over-weight items may need alternative arrangements.

Yes—driver moves freight past the threshold. It’s not a full install/unpack service. Declare if stairs, long carries, or special site rules apply.

Yes. Provide receiving hours and contact details and we’ll book the window. Appointment accessorial applies where used.

Same-day or next-day is common if booked before local cutoff. We’ll confirm based on ZIP and dock capacity.

Cutoffs vary by terminal and lane. When you send origin/destination and ready time, we’ll confirm the day’s cutoff and options.

Yes where available; premium may apply. Include your window in the request so we can plan crew/equipment.

• Freight packed, banded/shrunk, labeled (shipper/consignee/ref)
• Accurate PRO/BOL and counts
• Dock access or liftgate requested if needed
• Contact on-site with authority to sign

Our prioritized, time-definite option for urgent freight, with active monitoring and direct communication to meet your “deliver by” requirement.

Where offered and confirmed on your quote, guaranteed-by-window options may be available (e.g., by Noon, by 4 PM). Terms, lanes, and premiums vary by market.

Proactive milestone checks from pickup through delivery, with status updates and rapid exception handling if weather/traffic affects the plan.

Often yes—with pre-approval, proper documentation, and packaging. Tell us the UN/NA number, class, and SDS to confirm eligibility.

Longer lanes with predictable delivery windows where cost efficiency and sustainability matter more than speed.

Freight must be secured to withstand rail handling: blocking/bracing, banding, void fill, corner protection, and correct stacking. We’ll advise by commodity.

Yes—door-to-door solutions include dray, rail line-haul, and final delivery. Share appointment constraints and ramp preferences if any.

Schedules are published but may shift with rail ops/weather. We’ll confirm the service plan and buffer as needed.

Assets and drivers committed to your operation with custom SLAs, routes, and KPIs—stabilizing cost and service for recurring needs.

In many programs, yes. We’ll discuss branding, specs, and compliance requirements during scoping.

Typically a blend of fixed + variable (miles, hours, stops). We model against your actual volumes and seasonality.

• Use sound pallets sized to the load (avoid overhang)
• Distribute weight evenly; heavy items low
• Band and shrink-wrap; cap/top-sheet as needed
• Label each handling unit with shipper/consignee/ref

Palletized freight is strongly preferred for handling and loss prevention. Loose cartons can be accepted but may impact rate and risk.

We can often move it with special handling; tell us dims/weight, center of gravity, and lift points so we can choose the right equipment.

Yes—share photos/specs and we’ll advise best practices per commodity (crating, edge protection, moisture barriers, etc.).

They must reflect the actual tender. Carriers reweigh/re-dim; discrepancies can trigger re-rates. Use calibrated scales and measure to the farthest point.

Ask your rep and we’ll send a BOL template and label guide. We can also generate BOLs for scheduled pickups.

Use your PRO/reference. If you need help, contact us with origin, destination, and ship date for a status update.

Yes for approved programs. Share your integration requirements (events, formats, cadence) and we’ll scope connectivity.

Yes—electronic delivery is standard. Talk to us about recipients and formats.

• Note exceptions on the delivery receipt (photos help)
• Retain packaging/materials
• Contact us promptly with BOL/PRO and photos

We’ll share the claim form and next steps.

Coverage varies by class/commodity and tariff. If your freight value exceeds standard liability, ask about elevated coverage options at quoting time.

Deadlines vary by claim type. File as soon as possible; we’ll confirm timelines and documents needed for your case.

Standard credit terms are available upon approval; otherwise prepayment options are offered. Request a Credit Application to get started.

Yes—include full bill-to details on the BOL and confirm with your rep. Third-party approval may be required.

Contact billing with the PRO/reference and details. We’ll review documents, reweighs, and accessorial triggers and respond with findings.

Some hazmat is accepted with pre-approval, proper documentation (SDS, UN/NA, class), and compliant packaging/marking. Share details early to confirm.

Review our Prohibited & Restricted Items page. When in doubt, ask before shipping.

Yes—limits vary by service and equipment. Tell us dims/weight per piece; we’ll confirm feasibility, permits, or special handling if required.

Selective options may be available. Provide commodity details, temp range, and packaging so we can advise.